GOAL POWER DIALER

Your dialing balance is a prepaid dollar amount. It is used in real time as calls are placed: each dial deducts the per-dial rate shown at checkout from your balance.

• Once a dial has been initiated, the amount used for that dial has been spent and is non-refundable.
• Any unused balance stays on your account for future dialing for as long as your monthly subscription is active.
• Your balance has no cash value and is non-transferable.
• We do not provide cash refunds for an unused balance, except where required by applicable law.
• What happens to an unused balance after you cancel is covered under Cancellation below.

The one-time setup fee, charged at signup, covers activating your account and the immediate purchase and provisioning of your dedicated phone numbers.

• Because these costs are incurred at the moment of activation, the setup fee is non-refundable once your account has been activated and your numbers have been provisioned, except where required by applicable law.
• The amount of the setup fee is the amount shown at checkout at the time you signed up.

Your monthly subscription keeps your dedicated phone numbers active. It renews automatically each billing period at the amount shown at checkout.

• You can cancel anytime. Cancellation stops future renewals at the end of your current billing period.
• Fees already billed for the current period (or any prior period) are non-refundable and are not prorated, except where required by applicable law.
• On cancellation, your dedicated phone numbers are released and may not be recoverable. If you later re-subscribe, you may be assigned different numbers.

To cancel, or if you have a question about a renewal charge, email billing@goalpowerdialer.com.

When your monthly subscription is canceled (by you, or because a payment could not be collected), your dedicated phone numbers are released as described above and the dialer stops placing calls. Here is what happens to any unused prepaid dialing balance:

• Your unused balance stays on your account and can still be used for 1 year from the date your subscription was canceled. To use it, reactivate your subscription from your dashboard; your balance is ready to dial with as soon as your lines are active again.
• After that 1-year period, any remaining balance will no longer be able to be used. We keep a record of the amount.
• We will email you about 30 days before the 1-year period ends, with the amount and the date.
• This 1-year period applies to accounts opened on or after October 22, 2026. Accounts opened before that date keep their balance under the policy in effect when they joined.
• The setup fee and subscription rules above are unchanged by cancellation: fees already billed are not refunded or prorated, except where required by applicable law.

Questions about your balance or a cancellation? Email billing@goalpowerdialer.com.